Second download Lenovo's own Intel and AMD Graphics driver for your laptop even if it is Out-dated: laptops and netbooks :: ideapad y series laptops :: y700 14isk - US Use Lenovo own Updater if it has one for your laptop from here: laptops and netbooks :: ideapad y series laptops :: y700 14iskcontentdetail - US So it may be a long time (if ever) before they release an update.First go to Lenovo Support and update all your laptop's Intel Drivers including the BIOS, if applicable, to the latest version. but it seems Dell might be in denial that a problem even exists. I suspect the real solution will be a driver update for the xe max from Dell. I have disabled xe max so will see if that works but not holding my breath. The xe driver seens to reinstall itself upon reboot. I uninstalled the drivers for both intel graphics xe and intel graphics xe max. I am by no means a computer wiz but it does seem to be related to the intel xe max graphics driver. Constantly telling me to perform steps that were performed just one or two messages before. The Dell support on whatsapp is frustrating.
Googling igdkmdnd64 comes up related to intel graphics. At a guess I would say the OPs error is the same as mine but their error has has cut-off (mine did the same a couple of times before the full error finally showed: “Stop code: SYSTEM_SERVICE_EXCEPTION. My inspiron 7506 is around 3/4 months old. I always use a mouse with my laptop so not sure if the touchpad has any issues.
Should I just return this to Best Buy? It wasn't a cheap laptop but I bought it like 4 or so months ago and don't know if I even can return it, even though it's under warranty. I just did a factory reset on the computer hoping to resolve these problems and am still, right off the bat, running into the problem with the touchpad again. As anticipated, it ran the hardware scan immediately after this and had no issue. Today I actually caught it in the act, hence the bizarrely colorful blue screen of death photo included (why does it look so crazy?!?). Sometimes I go to move the cursor and nothing happens, and it gets incredibly frustrating very quickly.Īlso, the computer occasionally restarts while I'm not looking, and a mysterious "hardware scan complete" screen is displayed when I check later. I am not positive, but I think it's correlated with resource-heavy applications running at the same time. The most frustrating thing is that the touchpad is highly unpredictable, particularly with the two finger scroll functionality but also with simply moving the cursor. I have a couple different problems on this machine and have done a lot to try and fix them.
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